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Testimonials

5 STAR Hawaii Resorts
Hawaii's Resort Hotel & Condo Specialist


5 STAR Hawaii Resorts’ goal is to provide the most comprehensive information source for planning your Hawaii vacation & to be Hawaii’s premier vacation rental company. Locally owned & operated and with over 20 years of vacation condominium management experience, we are committed to offering the highest levels in guest satisfaction. We are very proud of the unsolicited comments we have received regarding our full service approach. Let us help, simply complete our Reservation Request form or call 1-800-994-6944
Don & Mindy Wright - 5 Star's Owners

Aloha Ken, Don & Mindy,
We (Jim and I) loved staying in Unit 131 at the Sugar Beach Resort. This is our second year of having you help us plan our vacation. The ground unit was wonderful! So nice to just slip out on the lanai and onto the grass leading right to the beach. We like you all because you are so down to earth and very helpful!!! Jim and I had a great 30th Anniversary! The view of the ocean was spectacular and as usual you were all so helpful in emailing and calling us back. Thank you Ken for offering us the Condo for the whole day on the 20th! Jim and I hope to get back to Maui next year and we certainly will let you know when we do! We would recommend 5 Star Maui to everyone!!! Mahalo for everything.
Linda & Jim Hamill
9/21/10

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Hello Laurie,
I just wanted to drop you a line and say thank you for the use of your condo for our 3 week adventure on Maui. We had a great time; a much needed break. Your condo was wonderful. We were thrilled that everything was so clean.
Ken from 5 Star was super. At one point the key broke off in the door lock, but Ken was 'johhny on the spot' and got us in right away. All in all, your condo was perfect and we were very grateful to be there. We are thinking of heading back in a couple of years (or sooner) and would love to stay there again if you are still renting.
Thanks again and God Bless,
Barry, Audrey, Douglas, Robyn & Emily
Rev. Barry D. Marsten * Cornerstone Church
8/14/10

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Aloha Ken,
Thank you for everything. Your group has been so amazing. We are staying on Maui and decided to stay the extra week. If we had known how accommodating your group is, we would have booked with you. However, we visit every other year, so we will definitely book with you next time and we will pass it around. My brother is coming to Maui in October, and my cousin is coming during Easter break, so I will forward them your website and e-mail address. They both want to stay at Sugar Beach, so instead of the other website, I will let them know how wonderful you have been. Thanks again.
Laurie
8/7/10

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Aloha Ed & Loretta,
Your pictures did not do your condo justice. It is lovely and has more updates than the others we have been in - lovely and comfortable! We had a wonderful time. We tried the Three Palms and loved it. We found a new place to eat - the Kula Lodge. You may be familiar with it, but we loved the food, an art gallery in the basement, gift shop, and markeet of locally grown food. You were so helpful and kind and we appreciate it. Thank you again for all your time and help.
Dan & Mary
10/30/09

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Dear Don,
Sorry that I am so late in getting back to you, but wanted to let you know how much we loved our stay at Sugar Beach Resort the end of July. Loved the location, it was such a nice quiet beach. The two bedroom condo was perfect for our family,we would definitely stay there again. Thank you!
Sincerely, Laurie & Henk Spoelstra
8/31/09

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Dear Mindy,
Thanks for everything! It was great - and so was your help!! We want to go back... and you are the go-to person I will tell all my friends that you are the WRIGHT choice!!
Mahalo, Walter and Renee
8/3/09

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Hi Mindy,
I can't describe how at peace I am with renting thru you for this special adventure we are soon to embark on - it has been a long time coming and I reallllly need to this vacation! With much appreciation for all you have done and patience in responding to all my emails!
Carol Engeland
7/31/09

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Hi Kathy:
What a wonderful place you have in Maui. I don't even know where to begin. After being on the "hotel" circuit the week prior to last, my 13 year old said "this is a great place Mom" after being in your condo for 5 minutes. He was able to hang out in one room and just veg for a couple hours without stepping over us. John was able to make coffee and read his books at 6AM without bothering anyone. What great space you have and my favorite was the "garden area" out back.
I appreciated that the condo kitchen was so well stocked especially the spices!! We didn't go to any other beach but Ulua and when we couldn't go to the beach because we ended up in Haleakala and on the road all day on Sat., the boys found the smaller pool and John and I went hot tubbing later that night.
Virginia and Tawny were great and very supportive. Thank you so much for sharing your wonderful place and we hope to get back there in the next couple of years.
Mahalo, Chris Greenlaw
7/24/09

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Don,
Thanks again to you and Mindy for helping make our recent trip to Maui a very pleasant experience. We were very satisfied with Kamaole Sands and Unit #5-207 but the time you spent with me on the phone giving me information about the island was very valuable in helping us make decisions. We will certainly refer anyone we know who is considering a trip to Maui to you. Please feel free to use this note as a reference.
Joanne Zinn
6/16/09

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Kathy,
I just wanted to take a minute and thank you for allowing us the use of your condo (Elua #2105).  We had a perfect time in the prettiest place on earth. You condo was fabulous and the ammenities perfect.  It was very comfortable and was exactly what we needed.  We put 800 miles on a rental car and saw everything!  We all concluded that Wailea Elua was the perfect spot for a condo.  Absoulutly beautiful and well kept.  I hope to rent it from you again soon.  My wife would love to make Maui a yearly vacation.  Your rental company (5 star) did a wonderful job of helping us with what we needed while we were there too.  Thanks for the gift basket as well.  What a fun place you have! Thanks again for everything.  I hope to rent it again!
Chris Simmons
5/5/09

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Hi Mindy,
I wanted to thank you very much for the wonderful condo we had at Kaanapalli. It was clearly a AAA property, we enjoyed the location on the Island, the luxury of the condo and the furniture and.... I will recommend you to friends and family for their future vacation in Maui.
Many thanks, Martin Tremblay
4/28/09

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Hi guys,
I just wanted to say thanks again for all your help. We had a great time, and it was so helpful to have you working with me and helping me know where to look and stuff. I wish you the best. Take care.
Shawn Zook
4/23/09

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Dear Don,
I just wanted to let you know that Stephen and I really enjoyed our stay at the Kamaole Sands (#7-204) last month. The owners of 204 have done a wonderful job of making their condo very comfortable and homey. We would stay there again, definitely. Thank you for your help!
Renee Fehrman
4/10/09

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Hi Don,
Just wanted to send you a great big thank you for all your help with our recent holiday. We loved Maui… really did not want to go home at all. We will definitely be back one day. My husband was disappointed he didn’t get to golf, but said maybe the next time we go, he will make more of an effort to go. But we certainly had a wonderful time. The condo was great. Very comfortable for us four. Everything we needed was there. I will certainly contact you again should be go to Maui again. Kamaole Sands is a very very nice complex, extremely well kept grounds, pool and washrooms. Everybody was pleasant and helpful.
Anyways… I am sorry we didn’t actually get to meet in person, but next time for sure. Once again, Thank you very much for everything.
Linda Feeney
4/7/09

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Hi Don,
I just wanted to thank you so very much for the wine! It was a great way to end our Maui vacation. THANK YOU! Also, we absolutely loved Sugar Beach, and we did check out Village By The Sea. We were perfectly satisfied with our condo and our VIEW!!! You did a marvelous job for us, and we won't forget it. We will be back in a year or two. When I do know dates, I will contact you. We wish we could have your weather here! It has been so dreary since we returned back to Ohio. Thanks again, Don.
Tina DeBord
3/30/09

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Dear Mindy,
We had a great time in Maui and at Mana Kai #611. Thanks for the Aloha Rental tip and for your help all around!
Richard Berge
2/19/09

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Hi Mindy and Don,
Just a thank you for renting us #7-204 from January 19 to February 2. We have stayed at quite a few different units in Kamaole Sands but found this one to be so nicely upgraded. When we stay in that type of unit I take the master bath for my bathroom and it was especially nice with the big walk-in shower and cute shell toilet seat and waste basket.
Anyhow, apart from the rain, we had the usual lovely time we have in Maui and it was made so much more comfortable by the lovely unit we rented. Mahalo!
Jane Sinden
2/4/09

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Hello Mindy,
We love it here!!! I can think of anywhere better to stay, thanks for your advice. We will be leaving tomorrow around 7:30pm. Just wondering if there is anything especial we need to do before we leave and where do we leave the keys. You can definitely count on us renting this unit from you again.
Regards, Ali Nili
12/3/08

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Aloha!
We are back home after a most wonderful holiday at your condo in Maui. We were extremely comfortable and appreciated the well appointed kitchen and cleanliness of your place plus the many extras - music, books, beach chairs, beach towels, etc. Hopefully we will be able to return again soon for a longer stay, 10 days was too short.
Don, your helpfulness and kindness was extraordinary and very much appreciated by us. You definitely made us feel most welcome and at home. I'm afraid that I came back with the 5Star survey sheet but you can tell them we found all to be exceptional.
A very big "MAHALO" from, Marilyn & Ken Brown
11/10/08

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Don,
I just wanted to write and tell you how much we loved the Mauna Kai Maui. We were just delighted with it—the beach, the view, the facilities. Everyone wants to come back. Thanks again for all of your help.
Laura Nagel
9/3/08

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Aloha Mindy,
Thank you for your phone call. As you can see from the times that I have mentioned, we did not waste any time napping or much time at the condo unit. We basically had breakfast and made lunches to go. The unit was absolutely beautiful! Thank you so much for offering us this gorgeous unit.
Thank you so much for the beautiful gift basket. We were so blessed with your hospitality and kindness. IT really touched our hearts. The wine was so so so good... (WE do like our wine). Also the treats in the basket were delightful as well.
Our experiences on all three Islands were wonderful. We found that each Island had their special gifts to offer visitors. WE loved all of the Islands cultures, surroundings and beauty. It was amazing driving the Hana coast, scuba diving and snorkeling with the Manta Rays, snorkeling with beautiful, majestic green sea turtles, moray eels, different fish, dolphins and other gifts of sea and coral life.
There is so much more that I would love to share with you, but I must get back to reality. Back to work, and back to family life.
Well, my dear internet friend, Blessings to you, and Thank you from the bottom of our hearts..( I will try and send you a picture of Rick and I) So you can actually place names to faces.. I will try and do this soon! Mahalo!
Rick and Nicole Brochu
9/2/08

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Mindy,
Aloha. I can't believe it's been over a month since we left Hawaii. We had a wonderful time - did lots of sightseeing but also made time to just lay on the beach and around the pool. The accommodations were wonderful.
RW came by to help us plan some activities (horseback ride in volcano and luau). We went to the Marriott luau and it was good. Also, the girl who met us at the condo was very nice and helpful in giving us suggestions for places to eat close by. Also, a map showing us areas to visit. We went to the Big Wave (I think that was the name) the first night and the food was great. We would have gone back but wanted to try out several places.
Thanks again for all your assistance. I just wanted you to know that we loved every minute of our time in Hawaii!
Mahalo! Susan Baker
8/28/08

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Don,
Thank YOU! You saved our Maui Vacation in a big way. We absoultely loved Maui Kamaole! It was very convenient for our wedding needs the first week of our vacation and close to beach we enjoyed down on the first curve to the left across from the Palms near Ekahi Village condos. The beach sand there is the best I have ever had the pleasure of stepping on. I will be sure to share your site and I have attached photos of our visit. I have over 200 but I won't do that to you. We had a wonderful condo in unit #M-207 and it was perfect when my second daughter joind us. We had twin beds in the second room and even a Murphy bed in the living room that we didn't use. But it has a pillow top mattress so anyone could have been comfortable on that if needed. Thanks so much for the goodies you gave us when we checked in too. You deserve a big hug from my family.
Pam Ruth
8/7/08

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Mindy,
This place is wonderful! It is very beautiful - perfect for the four of us! Thank you for all your help!! And a special thank you for the goodies you left for us!! We are having a great time! The kids are really enjoying Maui and so are we!!
Sincerely, Ann and family
7/16/08

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Hi Mindy,
I just wanted to let you know that everything was GREAT! We really enjoyed our stay with your company at Elua. Thanks so much for everything that you did for us! We really appreciated it and will definitely recommend your company for family and friends.
Regards, Michele & Fred Paulsell
7/14/08

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Hi Don,
i would like to thank you for your help to gettting the condos in mana kai. we stayed in 6th floor and view was so beautiful. we had good time, only minor thing was we had a lots of tiny ants in our condo. my brother in law's condo was okay . they did not even charge for the cleaning rooms. your arrangements for us excellen. hopefully, ask your help again soon. definitely recommend your service ti friends.
Big Mahalo, meong ko
5/14/08

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Hi Mindy,
Thank you for helping us. You are clearly top-notch in terms of your knowledge and willingness to help. I will keep you guys in mind and pass on your info to friends who would travel there in the future.
Best regards, Utpal Thakrar
3/14/08

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Dear Don,
We can't thank you enough for being so nice and helpful! I own a public relations firm and can tell you without question that your five star service will make me recommend you to everyone we know. Phil was also so nice!
Warmest regards, and if we love Kihei we'll certainly consider coming back in August, rather than going to Oahu or Kauai. We did a condo two years ago in Kona and loved it.
Ruth & Michael
2/19/08

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Hello Mindy,
I wanted to thank you so much for the wonderful time we had on Oahu and Maui. I wanted to share this with your clients so they know that your service is so much appreciated. If I was to rate your service, I would give it a 5 Star plus. Our rooms at the Maui Kamole were great and I would recommend this place to anyone. Our time on Oahu was fun and the information you provided was much appreciated. I can not thank you enough for your help in making this vacation happen for my family. I spent over 60 hours trying to make this vacation happen but it was not going together as planned, then you made it happen in a short time at a lower cost then I could. Thank you so much and I will keep you in mind on my next vacation and will let my friends know who to book through.
The Overpeck Family
2/8/08

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Dear Mindy,
John and I can't thank you enough for our wonderful Wailea experience. From our first inquiry, we felt as if you were personally working on our behalf. You were very responsive to our requests; when difficulty arose, you made sure we were taken care of. Because of you, we had a fabulous vacation. I would recommend your services to anyone seeking the ultimate Hawaiian experience!
With Sincerest Aloha! (and Mahalo!), John & Karen Hokanson
8/23/07

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Don,
Now that I’m back I wanted to thank you again… 18 beaches later… What a great time and the Condo was definitely a great deal…. (even when Marie prefers Napili/Kapalua). Mahalo & Aloha!
Mike Barrea
8/13/07

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Hi Don,
Thank you for all of your efforts arranging our recent trip to Maui. We had a wonderful time and enjoyed seeing and doing everything! Thank you for all of your recommendations: the condo was terrific and I loved the grounds, pool, and beach paraphernalia for our use in the condo; the trip down biking Haleakala was fabulous; the tour bus to Hana so fun and relaxing, driving the island was so fun! We will recommend you to friends when anyone wants to go to Maui. I already miss the vivid blue sky and the beautiful sea and flowers. Tell RW that The Waterhouse doesn't hold a candle to the atmosphere of Mama's Fish House which is worth every penny!!!!
Mahalo, Kim and Bill Utterback
7/20/07

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Aloha Don,
First off, thank you so much for the recommendation on the Maui Kamaole. We had a great time and the condo was fabulous. I was pleasantly surprised at how much the condo provided for our stay, not the same for our friends who stayed in the Lahaina area. We will definitely recommend you and the condo to anyone. We want to come back at the beginning of next year when the rates are lower if possible. If you could please give me some dates when you think it may be a bit less and of course when that condo is available that would be great. We can then start further planning. Thank you again and I look forward to talking to you soon.
Mahalo, Connie
7/2/07

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Mindy,
Once again, I want to compliment you on your professionalism. I worked for the Old Spaghetti Factory in the Ward Warehouse for many years and know how people are relaxed and do not respond very quickly in Hawaii. You are an exception to that generalization and I appreciate working with you. I have already e-mailed many friends letting them know about you.
Best Regards, John and Barbara Dew
6/17/07

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Mindy,
Aloha, Just wanted to let you know we made it back to Texas on schedule Fri, 6/1. We really had a great time and everything you scheduled or arranged went perfectly. I’m just sorry I didn’t get to meet you! Maybe next time… I really appreciate all your help and advice and if I can be a reference for you, I’d be happy to. Mahalo!
Charles Brandenberg
6/3/07

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Aloha Mindy,
Just wanted to say a big thank you for all your help. We are back from Maui and we all had a fanastic time. The condo was great and I would recommend it to all. We had such a good time and all the plans went like they were suppose to. We could not have done it without your help. Our kids and grandkids will hold close all the memories that we made in your wonderful Maui. So one final Aloha and perhaps we shall meet again.
Pat
6/1/07

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Don,
First off Thank You so much. The Maui Kamole was a wonderful property and our condo M101 was terrific. Very well kept and very well stocked. I have a time share down the street but it was not even close to this one. We had an excellent time and I am now a hero in my ladies' eyes Thanks to you. Don you were a great help.
Mahalo, Kevin Granberry
5/15/07

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Hi Mindy!,
Oh My Gosh! Maui was great!!!!!! Couldn't have asked for a nicer vacation with my wonderful hubby! The Whaler was great, we so enjoyed the complementary pineapple and champagne! The convertible was so fun, the perfect way to enjoy the road to Hana! The Maui Prince was beautiful and perfect for our last three nights, again we enjoyed the champagne and the cute chocolate covered strawberries. Flip had a massage using the free $ credit! We had great recommendations from friends and ate at Serrento's and Mama's Fish House. We had a wonderful meal at the Hotel Hana (stayed in a condo elsewhere). The greenery and flowers were absolutely overwhelmingly beautiful everywhere! Waterfalls and coastlines were breathtaking! We did a half day snorkeling and a sunset cruise. I could go on and on but I'm sure you get the picture! Thanks very much for all your help with the planning and reservations! We'll contact you on our return trip!
Thanks again! Suzie May
5/14/07

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Mindy,
How can we ever thank you for making our trip so great. We are leaving Waikiki tonight for Kona and loved our stay at the Royal Hawaiian! We are coming back! Thanks, again and I'll call you for our next trip with our grandbabies.
Mahalo, Marilyn & Fred
4/23/07

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Aloha,
Don I wanted to let you know that Dwayne and I had so much fun on our trip. We've already started a Hawaii fund for the next trip! We loved the Mahana! We had a room on the 9th floor and the view was wonderful. With the full view window we could sit on the couch and see nothing but ocean. It gave you a feeling of being on a cruise ship. I watched the whales from our balcony every day!!
Dwayne and I wanted to thank you for all your help to make this a vacation to always remember. The reservations you made were wonderful, but you went way beyond by giving your personal attention to make our vacation great. I have already recommended you to several friends!! We're planning to make a trip back to maui in a few years and I will be giving you a call. Thank You!!
Lisa and Dwayne Hicks
4/19/07

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Thanks Mindy!,
I really appreciate all the info you have provided, and your prompt and pleasant answers to my questions, both in this email and the previous ones. You have been great!
Debra
4/18/07

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Hi Don,
Just wanted to let you know what a great time we had in Maui. The condo was absolutely great and everyone had a wonderful time and of course the weather was outstanding. The Maui Kamole was great and we all enjoyed the pool and of course the beach. What are the chances the condo we had is available for christmas. Talk to you soon.
Mary MacGregor
4/11/07

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Aloha Don,
Thank you again for all your help! As always, it is a true pleasure to do business with you. I feel that I can relax and just enjoy the excitement of our upcoming vacation knowing that we are in such capable hands.
Mahalo, Cynthia
4/6/07

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You are so great, thank you very much Don. You have been great to work with and have really helped take the stress out of planning my trip. I look forward to talking to you again in the near future. Take care.
Kimberly J. Allen
3/27/07

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Aloha Don,
I wanted to let you know that we had a terrific trip to Maui. Thank you for all your help! Mahalo!
Tiffany Couch
3/15/07

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Aloha Mindy,
Mahalo Mindy for all your great service, from first searching to meet our needs, then confirming all the details, I felt you truly were trying to guarantee a great vacation. Our expectations were exceeded!! The accommodations were great and Maui is certainly a paradise to warrant a return.
Harold & Alice
Winnipeg, Canada
3/11/07

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Aloha Mindy,
We’ve returned home from our wonderful Maui vacation. Thanks for booking the condo for us. The location was perfect in every way: convenient to get places, restful and quiet at night, and great to be oceanfront!
Many Mahalos! Alice
2/28/07

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Aloha Don,
We have just returned from 10 glorious days at the Maui Banyan. We whated to pass on to you how pleased we were with our accommodations. More over, we have been most impressed with the service you provided us. Your professionalism and attention to detail is grately appreciated. We look forward to booking with you again in the near future.
Mahalo, Helen Sage & Family
1/7/07

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Hi Don, I've received the confirmation showing "paid in full" and also the driving directions. Thank you for your attention to detail, efficiency and for all your friendly helpfulness with this booking.
Aloha, Helen Sage
10/25/06

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Hi Mindy,
Thanks again, you were terrific. Very gracious and helpful and a great advocate for the renter. Wonderful trait to have. I will recommend you to all my friends as well, most of whom come to Maui.
Best, TOM and GILL
10/22/06

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Aloha Don,
Just got back from a really fantastic holiday. The JW Mariott was a real treat. We were so pleased with our decision to stay there. Many thanks for all your help with the reservations – without you we would not have been able to spend the first 3 days of our holiday in such a relaxed and tranquil resort.
Many thanks, Jill
10/22/06

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Don: Just to let you know the Whaler and Kaanapali Beach worked out great. I was extremely satisfied and would go there again in a flash. Thanks for all your help.
JB
10/16/06

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Hi Don and Mindy,
just wanted to let you know we had an incredible time in maui!! The Kihei Beach Resort was so perfect, especially being on the top floor with the extra big balcony. It was so perfect, just what we were looking for. We did everything possible in our stay on the island and enjoyed every second. We put 700 miles on the ol' rental car. Thanks for all your help in setting up our trip and we will recommend 5 Star Hawaii and the Kihei Beach Resort to all of our friends and family. What a beautiful place!
All the best! Rylan & Holli
Vancouver, BC
10/8/06

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Hi Mindy!
I'm sure you will be hearing from Jerry also but I wanted to send you a quick note!! Hawaii was definitely a dream vacation!! It was everything and more!!!! The resort was so beautiful!!!! We loved our rooms, the breath taking view, and the pool and beach. They treated us like royalty!! They were very helpful anytime we needed anything!! The extra activities were so much fun for all the family! (shark adventure, swimming with the dolphins, diamond head.... etc) They met all of our expectations. I think the Polynesian Cultural Center was our favorite!! Thank you for all of your time and hard work on this!! You helped make our dreams come true!! We are telling everyone they have to go to Hawaii!!!!!
Thanks! Dee Bledsoe
8/11/06

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Mindy,
I just wanted to take a moment to thank you for you advice and help in booking the Maui Banyan. The accommodations were great and fit our needs perfectly. We swam and snorkeled daily, hiked and enjoyed many of the wonderful things your island has to offer. I will definitely keep you in mind the next time we can get away to the islands.
Aloha, Anne
7/28/06

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Howdy Don,
Well we are back down to earth and hitting the old grind. Thank you so much for all your help. We would not have had as good a time without your assistance. Everything thing went off without a hitch. Sorry we didn't meet up with you, maybe next time. We plan on returning next year for our anniversary. Sending you a picture, hope it comes through.
Aloha, Patsy & Steve Ellison
6/22/06

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Hello Mindy,
I just want to say that working with you has been a pleasure. Being a flight attendant, and in the customer service business, myself, when I receive such EXCELLENT and PROFESSIONAL service, I have to comment on it. You are a credit to your profession, and if there is an upper level manager you would like to pass this on to, feel free. I will let you know if I have any other questions, otherwise, I will plan on making the final payment in September. Again, thanks for the wonderful service.
Aloha, Michele
6/8/06

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Don,
Thank you for assisting with our trip. You have been helpful and effective in helping us find best value options for our week in Hawaii. Your communications have been prompt and complete. I will recommend you, by name, to friends.
Regards, Marty
5/20/06

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Dear Don,
You did great service... thank you very much for everythink.
Sincerly, Huseyin
5/2/06

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Howdy Don... Thank you so much for the update on our travel plans and directions. You make everything as hassle free as possible. You need a raise and you can tell them I said so. I hope you are having a great day. The weather is good here. I'm going out to mow. Talk to ya soon.
Patsy
5/2/06

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Thanks, Don. You have been tremendous! I will happily give your name out to freiends and colleagues.
Jody Huber
4/28/06

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Mindy, I am 63 yrs. old and have traveled extensively on business and pleasure for approx. 35 yrs. I have never spoken to a customer service representative that was as cordial , helpful and accommodating as you, (you could have sold me a Water Front Time Share in Phoenix). My wife and I spent our honeymoon at Sugar Beach Resort 25 yrs ago on July 14th but have not been able to return to Hawaii since. We are really looking forward to this trip. It is truly a pleasure to deal with a customer service rep as personable as you! Thank you again for your help. Would you please forward this to your supervisor so they will be aware of your exemplary service.
Arvin Meyer
4/20/06

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